Sprinklr Appoints Haitham Elkhatib to Senior Vice President of Growth Markets

India April 27, 2023: Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Haitham Elkhatib to Senior Vice President, Growth Markets. In this role, Elkhatib will be responsible for accelerating the growth of Sprinklr’s platform and capitalizing on the strong demand in MEA and APJI – which includes the Middle East, Africa, Asia-Pacific, Japan, and India markets.

Elkhatib brings years of valuable sales strategy experience to this new role. He joined Sprinklr in 2018 as Regional Director in Dubai. Since then, he has been instrumental in scaling sales efforts and driving awareness of the unique Unified-CXM value proposition in the MEA market. Prior to Sprinklr, he held several sales positions at enterprise software companies – including Regional Sales Manager for Oracle Marketing Cloud, Regional Director for Lithium Technologies, and Sales Manager for EMC.

“Over the past 13 years, Sprinklr has grown from the definitive leader in enterprise social media management to the only platform for Unified-CXM to bring social media, marketing, insights, and customer service together. We work with more than 1,100 brands including many of the most iconic companies and organizations on the planet, but we are still just getting started,” said Ragy Thomas, CEO & Founder, Sprinklr. “Haitham’s expertise and his deep understanding of customer needs will help us achieve our growth potential as we work to expand our global customer profile.”

“Sprinklr has an incredible opportunity to transform the way companies all over the world are reaching, engaging, serving, and listening to customers across digital channels,” said Haitham Elkhatib. “I’m honored to expand my role with a phenomenal Sprinklr team and couldn’t be more excited to build on our momentum in MEA and APJI.”

In the past six months, Sprinklr has announced several milestones in the MEA and APJI markets, including:

  • Sprinklr Announces Local Data Hosting Solution in the United Arab Emirates
  • Aramex Selects Sprinklr AI Chatbots for Transformative Global Customer Service
  • Dubai Property Developer Nakheel Unifies its Digital Customer Experience with Sprinklr
  • Sprinklr Partners with Abu Dhabi Digital Authority to Adopt and Scale Unified-CXM Programs
  • Sprinklr Announces Local Data Hosting Solution in Australia & New Zealand
  • Sprinklr Expands Research and Development Center in Singapore

For more information on Sprinklr, please visit: https://www.sprinklr.com/

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