Arohan Financial Services Attains Gold Standard Certification for Client Protection Principles

Kolkata, February 12, 2024 – Arohan Financial Services Limited, a prominent NBFC-MFI regulated by RBI and a part of the Aavishkaar Group, has achieved the prestigious GOLD Standard in Client Protection Principle by the MFR Certification Committee. This recognition underscores the company’s commitment to upholding the most rigorous standards outlined in the Cerise+SPTF Methodology and the Universal Standards for Social and Environmental Performance Management.

This remarkable accomplishment highlights the company’s commitment to practices and ensuring the welfare of its customers. Under evaluation by the MFR Certification Committee, Arohan Financial Services Limited not only showcases dedication to upholding client protection principles, but also reinforces its reputation as a trusted industry leader. With a compliance rate of 99.1% across indicators including appropriate product design, transparency, fair and respectful treatment of clients, prevention of over indebtedness, responsible pricing, and privacy of customer data; the company has achieved the highest level of recognition in its first attempt at solidifying its position as a model of integrity within the financial sector.

“We are immensely proud to have attained the Gold Standard certification in Client Protection Principles by MFR. This acknowledgment is a testimony of our commitment to maintaining the highest standards of integrity and transparency while upholding strong governance in all our operations,” said Sharoni Pal, Head of Central Operations, Arohan Financial Services Limited.

With a commitment to customer centricity, Arohan is leading the way toward a better and more responsible future in the field of financial services.

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